Find Your Answers Here
Welcome to Pure Home Vibes' FAQ page. Here, we address common questions about our product selection, shipping, and delivery processes to enhance your shopping experience.
What types of products does Pure Home Vibes offer?
We offer a curated selection of stylish and functional home goods, including furniture, decor, and essentials designed to elevate every living space.
How do I place an order?
Browse our online store, add desired items to your cart, and proceed to checkout. Follow the prompts to complete your purchase securely.
What payment methods are accepted?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options to ensure a seamless checkout experience.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking number. Use this number on our website or the carrier's site to monitor your shipment.
What are the shipping options and costs?
We offer standard and expedited shipping. Shipping costs are calculated at checkout based on your location and selected shipping method.
Do you ship internationally?
Currently, we ship within the United States. We are working on expanding our shipping options to serve international customers in the future.
What is your refund policy?
At Pure Home Vibes, we offer refunds for items returned within 30 days, provided they are in unused and undamaged condition. Refunds are processed promptly once the return is received and approved. For detailed information and specific terms, please refer to our Refund Policy page or contact our customer support team for assistance.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery. Delivery times may vary based on your location.
Can I change or cancel my order after it's been placed?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before the order is processed.
How can I contact customer support?
For any additional questions or assistance, please reach out to our customer support team via email at purehomevibes@gmail.com
Couldn't Find Your Answer
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you. We hope this FAQ section helps answer your questions. Thank you for choosing Pure Home Vibes for your home decor needs.